Privacy Policy & Terms and Conditions

Privacy Policy

MindCare Mental Wellness respects your privacy and is committed to protecting the personal and health information you share with us. This policy explains what we collect, why we collect it, and the choices available to you.

Information We Collect

We may collect the following categories of information:

• Contact details you submit through our forms, such as your name, email address, and phone number.
• Information you voluntarily include in a message to us, including the service you are interested in.
• Clinical and health information collected during the course of treatment, held under applicable health privacy law.
• Basic technical information such as browser type and pages visited, used only to keep the site working well.

How We Use Information

We use your information to respond to enquiries, schedule and deliver care, coordinate treatment with other providers where appropriate, process insurance and billing, and meet our legal and professional obligations. We do not sell your information, and we do not share it for marketing purposes.

Protected Health Information

Health information created or received in the course of your care is protected under the Health Insurance Portability and Accountability Act (HIPAA) and applicable California law. Messages sent through this website are not encrypted end to end and should not be used to transmit sensitive clinical details. Please contact the office directly for those discussions.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorised access, disclosure, alteration, and destruction. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Terms and Conditions

By accessing this website you agree to these terms. The content published here is provided for general informational purposes and may be updated at any time without notice. All text, graphics, and branding on this site remain the property of MindCare Mental Wellness.

No Medical Advice

Nothing on this website constitutes medical advice, diagnosis, or treatment, and no provider–patient relationship is created by using this site or submitting a form. Always seek the advice of a qualified health provider with any questions about a medical condition.

Contact

Questions about this policy, or requests regarding your information, can be directed to:

Last updated September 2026.